We are an official referral source for the Centers for Medicare and Medicaid, on hospice information. We provide information on end-of-life care, about hospice, what hospice is and is not, coverage, types of services, reimbursement, support for caregivers, eligibility for hospice, Advance Directives and POLST. We assist individuals and their families in finding a hospice program, facilitate complaints, and problem solve on a case-by-case basis.
If you have a complaint about the hospice service you are currently receiving we recommend:
If the complaint is such that resolution is not forthcoming contact your District Office and file a formal complaint.
Our community newsletter, Choices, is mailed three to four times per year and offers new educational materials, current research and articles relating to end-of-life.
Choices plays a critical role in providing information and support regarding significant issues to individuals and their families and to the Friends of Hospice. The newsletter is mailed to all current donors, to Friends of Hospice, and to others who are interested.
Below are some Choices articles that may be helpful to you or someone you know:
CHAPCA is an accredited provider of continuing education credit for Registered Nurses and most education programs meet Licensed Vocational Nurses and CNA/HHA continuing education requirements. Check the individual program for CEU credit.
Programs take place in person, and via video conferences and webinars.
Our goal is to ensure that all educational participants are better informed and have a renewed sense of commitment to delivering quality end-of-life care to their patients and families. Join us to learn new information and skills and find people with shared interests. Registration discounts are available for CHAPCA members.
Webinar: Approaches to Medication and Symptom Management in Hospice
Fees:
2019 CHAPCA Members: $125
Non-Members: $225
CE Credit: $25
Webinar: Hospice Workplace Violence Prevention - Valuable Insights One Year Later
Fees:
2019 CHAPCA Members: $125
Non-Members: $225
CE Credit: $25
Webinar: Concepts for Meaningful and Compliant IDG Meetings
Fees:
2019 CHAPCA Members: $125
Non-Members: $225
CE Credit: $25
Workshop: Hospice 201
Fees:
2019 CHAPCA Members: $240
Non-Members: $340
CE Credit: $25
Tuesday, June 11
California State University, East Bay
The Oakland Center
Trans Pacific Center
Room-Montclair
1000 Broadway, Suite 109
Oakland, CA 94607
Information and Registration »
Wednesday, June 12
Chapman University-School of Pharmacy
Rinker Health Science Campus
9501 Jeronimo Road
Room 215
Irvine, CA 92618
When you register for a recorded webinar, you will have access to the video and materials for 3 months.
CHAPCA has a special gift for the first 25 individuals that register and pay for the conference!
California Hospice and Palliative Care Association Annual Conference, Succeeding in Changing Times, will be held September 30-October 1, 2019 in Long Beach, California at the Hilton Long Beach.
Dr. Puri's new book, That Good Night: Life and Medicine in the Eleventh Hour, discusses how hospice and palliative care specialists are working to change medicine from within by teaching doctors how to better communicate with patients-not just about their illness, but their hopes and fears.
CHAPCA Members $415.00
CHAPCA NON Members $515.00
CHAPCA has a special gift for the first 25 individuals that register and pay for conference.
CHAPCA conference attendees can begin reserving their guestroom at Hilton Long Beach online or by calling 1-800-HILTONS.
Group Name: CHAPCA Annual Conference & Exhibits 2019
Group Code: AC2
GIP Documentation: Ensure a comprehensive understanding of the documentation requirements for the General Inpatient (GIP) level of hospice care & Provide References & Resources.
NGS LCD L33393: Provide thorough comprehension of admission of terminally ill patients to hospice and deliver valuable resources and references.
Terminal Decline: Offer an overview of continued eligibility requirements exhibiting terminal decline and provide valuable resources and references.
Errors in Billing: Mistakes can be costly to a hospice agency in denial of payment, time spent appealing denials, and loss of time to chase revenue. During this session we will talk about top denials, rejections and return to provider (RTP) claims and ways to avoid costly mistakes.
NGS Resources: This session will focus on a variety of resources that are produced by National Government Services and are free to access. During this session we will take a live tutorial of the National Government Services website and learn about the tools available. We will review Medicare University and NGSConnex. The NGSConnex portal is to provide a one-stop shop to find the information and communicate with National Government Services in a secure portal.
TPE: Targeted Probe and Educate: A good compliance plan requires being prepared and understanding the Targeted Probe and Educate (TPE) process. During this session we will discuss the history behind TPE, data used to identify potential issues. We will discuss how to respond to an ADR, what documentation to send and time frames for sending documentation.
Additional Sessions: CHAPCA education committee has scheduled many more breakout sessions for attendees on topics for you to Succeed in Changing Times:
