2019 ANNUAL CONFERENCE & EXPO
Succeeding in Changing Times
September 30 - October 1, 2019 in Long Beach, California at the Hilton Long Beach
This is a must attend program for all hospice and palliative care professionals!
Don't miss it!
We are an official referral source for the Centers for Medicare and Medicaid, on hospice information. We provide information on end-of-life care, about hospice, what hospice is and is not, coverage, types of services, reimbursement, support for caregivers, eligibility for hospice, Advance Directives and POLST. We assist individuals and their families in finding a hospice program, facilitate complaints, and problem solve on a case-by-case basis.
If you have a complaint about the hospice service you are currently receiving we recommend:
If the complaint is such that resolution is not forthcoming contact your District Office and file a formal complaint.
Our community newsletter, Choices, is mailed three to four times per year and offers new educational materials, current research and articles relating to end-of-life.
Choices plays a critical role in providing information and support regarding significant issues to individuals and their families and to the Friends of Hospice. The newsletter is mailed to all current donors, to Friends of Hospice, and to others who are interested.
Below are some Choices articles that may be helpful to you or someone you know:
CHAPCA is an accredited provider of continuing education credit for Registered Nurses and most education programs meet Licensed Vocational Nurses and CNA/HHA continuing education requirements. Check the individual program for CEU credit.
Programs take place in person, and via video conferences and webinars.
Our goal is to ensure that all educational participants are better informed and have a renewed sense of commitment to delivering quality end-of-life care to their patients and families. Join us to learn new information and skills and find people with shared interests. Registration discounts are available for CHAPCA members.
Webinar: September 5, 2019
Avoiding the Top Five Survey Deficiencies
Webinar: September 9-13, 2019
Virtual Hill Week 2019
Use the HAN Take Action Module to ask your Members of Congress to support hospice and palliative care. One lucky All-Star will be chosen at random to receive a 50% off registration to the 2020 Leadership and Advocacy Conference in Washington, DC!
Webinar: September 10, 2019
Hospice Billing Series: Face-to-Face, Hospice Cap & Palliative Care
Webinar: September 19, 2019
Ethical Challenges & Skills: Assessing Suicidal Ideations & Interventions
Webinar: September 24, 2019
Disaster Recovery & Business Continuity
Webinar: September 26, 2019
Compliance Series for Non-Clinical Staff: Compliance for Hospice Bereavement Staff
Webinar: October 3, 2019
How to Soothe, Smooth & Improve Difficult People
Webinar: October 10, 2019
Compliance Series for Non-Clinical Staff: Compliance for Hospice Volunteer Staff
Webinar: October 17, 2019
How to Build an Effective, High-Functioning Leadership Team
Webinar: October 24, 2019
Compliance Series for Non-Clinical Staff: Compliance for Hospice Social Workers & Chaplains
Webinar: November 5, 2019
Hospice Compare & HEART Updates: Improving Agency Service Quality
Webinar: November 14, 2019
The Journey of Being Remembered: Legacy & Memory Making for Children, Families & Caregivers
Webinar: November 19, 2019
Hospice & Veterans – Special Considerations for the Heroes Among Us
Webinar: November 21, 2019
Social Worker & Chaplain Series: Psychosocial & Spiritual Aspects of Pain & Suffering In-Depth
Webinar: December 10, 2019
Creating a Successful Hospice Competency Program
Webinar: December 12, 2019
Are Your Requirements Scaring Off New Volunteers? Ideas for Streamlining Your Onboarding Process
Workshop: December 17, 2019
Weatherbee Resources Hospice Regulatory Boot Camp in Las Vegas, NV
Webinar: December 19, 2019
CAHPS Hospice Survey – Best Practices for Improving Scores
When you register for a recorded webinar, you will have access to the video and materials for 3 months. Click on the webinars below to register online.
Don't miss it!
CHAPCA Members $475.00
CHAPCA NON Members $585.00
CHAPCA conference attendees can begin reserving their guestroom at Hilton Long Beach online or by calling 1-800-HILTONS.
Group Name: CHAPCA Annual Conference & Exhibits 2019
Group Code: AC2
Special shuttle discount for CHAPCA 2019 Annual Conference attendees! For reservations within 12 hours of your pick-up time, or to place reservations by phone, please call toll free: 1-888-995-RIDE (7433). Karmel Shuttle Service also offers tours to various sites and attractions in Southern California.
USE PROMO CODE: “CHAPCA19” to receive your discount.
Dr. Puri's new book, That Good Night: Life and Medicine in the Eleventh Hour, discusses how hospice and palliative care specialists are working to change medicine from within by teaching doctors how to better communicate with patients-not just about their illness, but their hopes and fears.
The conference will close with the Awards Luncheon, Annual Meeting and a regulatory update from Jennifer Kennedy, Senior Director of Regulatory and Quality from the National Hospice & Palliative Care Organization. Jennifer will provide a timely update on new rules that will go into effect Oct. 1st!
Hospice GIP Documentation
This session will provide an overview of the levels of hospice care, coverage requirements and appropriate documentation for utilization of the general inpatient (GIP) level of care.
Hospice Billing: Avoiding Costly Mistakes
Errors in Medicare Billing can be costly to a hospice agency in denial of payment, time spent appealing denials, and loss of time to chase revenue. During this session we will talk about top denials, rejections and return to provider (RTP) claims and ways to avoid costly mistakes.
NGS LCD 33393
This educational material will deliver a comprehensive understanding of admission of patients with a terminal prognosis to hospice as per the LCD 33393.
Terminal Decline Continued Eligibility
This educational session will offer the provider thorough comprehension of continued hospice eligibility requirements with the terminally ill patient.
Making the Most of Your NGS Resources
This session will focus on a variety of resources that are produced by National Government Services and are free to access. During this session we will take a live tutorial of the National Government Services website and learn about the tools available. We will review Medicare University and NGSConnex. The NGSConnex portal is to provide a one-stop shop to find the information and communicate with National Government Services in a secure portal.
Planning, Preparing and Understanding Targeted Probe and Educate (TPE)
A good compliance plan requires being prepared and understanding the Targeted Probe and Educate (TPE) process. During this session we will discuss the history behind TPE, data used to identify potential issues. We will discuss how to respond to an ADR, what documentation to send and time frames for sending documentation.
Approaches to Medication and Symptom Management in Hospice
Proper management of medications used to treat symptoms at the end of life is essential to safe, effective and quality care. This webinar will review common end of life symptoms and the proper pharmacological interventions suggested for each.
Nursing Facility Partnership: Understanding the Regulations
Hospice providers are caring for an increasing number of residents residing in nursing facilities. As there has been increasing relationships between the two providers, so has there been an increase in surveyor scrutiny. This session will address the Nursing Facility Surveyor Interpretative Guidelines that were published in the Mega Rule and implications for both providers in providing care.
What is EMDR, and How It Can Be Useful in Working with Dying Patients
What is EMDR, and How It Can Be Useful in Working with Dying Patients. This presentation describes EMDR theory and its process, then explain through case studies how it is being used in real-time hospice work. Though the concept and full protocols of EMDR appear to be rigid and rigorous this presentation will demonstrate the artistry and flexibility that can achieve positive results for the patient and family enduring the end of life process.
An Overview of California State Disability Insurance
This informative workshop presented by the Employment Development Department provides an overview of California’s State Disability Insurance program. Attendees will learn about Disability Insurance and Paid Family Leave benefits: their differences and similarities, who is eligible, how to apply, and more. There will be a Q&A session to follow.
Hospice and Assisted Living Regulations
Sometimes the hospice policies and our Department of Social Services assisted living regulations are in conflict. Learn what we can and cannot do in assisted living during this session.
Medical Marijuana in Hospice and Palliative Care
Caring for patients on hospice may require a more in-depth knowledge of various cannabis products and different administration routes that may be utilized. Supporting literature exists for use of some of these marijuana products, dosing, indications, side effects, and interactions, however may not be readily retrievable by the practicing hospice nurse. Integration of a patient-specific approach to identifying conditions that may be improved with the use of medical marijuana, as well as a working knowledge of active compounds in cannabis and their ratios. Additionally, we would like to achieve preparedness to anticipate and manage drug interactions and adverse effects from the use of medical marijuana.
Be Brave: Strategies for having the hard conversations about medication de-prescribing
This presentation will discuss suggestions and strategies to help patients and families make informed, evidence-based decisions for medication management at end of life with attention to three categories of medications: related and palliative, related but not palliative and not related / not palliative.
Promising Practices and Challenges for Delivering SB 1004 Palliative Care
California's SB 1004 mandates that seriously ill patients enrolled in managed Medi-Cal plans have access to palliative care services. In this session we will review the key features of SB 1004, as well as data describing provider and health plan experiences, lessons learned and promising practices related to planning and implementing required services.
Peaceful Heart Principle
This session will: 1. Present an overview of the process Interim HealthCare Hospice took to create a program that encapsulates sensory components of it's hospice services. 2. Present the goals of the program and their importance to end of life care. 3. Review the program benefits to patients, family members and staff.
Hospice Compare: Tracking and Improving Outcomes
We will review Hospice Compare’s reporting of the Hospice Item Set (HIS) and Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys. Participants will be guided to analyze and compare their own data; assess strengths and weaknesses; and develop strategies to improve their scores.
Palliative Care Spectrum
Review the role of Palliative care in primary care, specialty clinics and community; learning how to break the barriers of misunderstandings in Palliative care and how we can expand Palliative care services.
CHAPCA offers a variety of support levels created to match your marketing and promotional needs.
Each exhibitor will receive:
All space reservations will be made on a first-come basis when paid in full. In the event of simultaneous receipt, the CHAPCA member will receive first option.
Our event support levels represent the highest level of involvement with the most recognition.
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