The Programs and Services of the California Hospice Foundation are designed to improve access to quality hospice and palliative care services through education, public policy and public awareness.

Information & Referral

Our toll free Information and Referral Service provides assistance to thousands of callers each year from throughout California and Nevada.

We are an official referral source for the Centers for Medicare and Medicaid, on hospice information. We provide information on end-of-life care, about hospice, what hospice is and is not, coverage, types of services, reimbursement, support for caregivers, eligibility for hospice, Advance Directives and POLST. We assist individuals and their families in finding a hospice program, facilitate complaints, and problem solve on a case-by-case basis.

Make A Complaint

If you have a complaint about the hospice service you are currently receiving we recommend:

  • Talking to your care giving staff to determine if they can resolve the issue.
  • Speaking to the Director of the current program and determine if your issues can be resolved.

If the complaint is such that resolution is not forthcoming contact your local County Health Department (pdf) and file a formal complaint.


The best way to keep informed of all the changes occurring within hospice and palliative care is to participate in a CHAPCA educational program.

Education for the Community

CHAPCA regularly participates in community education fairs around Sacramento, and can provide information materials for fairs around the state upon request.

Our community newsletter, Choices, is mailed three to four times per year and offers new educational materials, current research and articles relating to end-of-life.

Choices plays a critical role in providing information and support regarding significant issues to individuals and their families and to the Friends of Hospice. The newsletter is mailed to all current donors, to Friends of Hospice, and to others who are interested.

Below are some Choices articles that may be helpful to you or someone you know:

Continuing Education Credit

Continuing education credit for physicians and social workers is available for select programs.

CHAPCA is an accredited provider of continuing education credit for Registered Nurses and most education programs meet Licensed Vocational Nurses and CNA/HHA continuing education requirements. Check the individual program for CEU credit.

Tax Deduction

All expenses for Continuing Management Education (including registration fees, travel, meals and lodging) taken to maintain and improve professional skills are tax deductible. (Treas. Reg. L162-5 Coughlin v. Commissioner, 203 F2d 307).


Professional Education and Conferences

Each event is planned with our members mind, examining issues, trends, and recent developments affecting you and your work.

Programs take place in person, and via video conferences and webinars.

Our goal is to ensure that all educational participants are better informed and have a renewed sense of commitment to delivering quality end-of-life care to their patients and families. Join us to learn new information and skills and find people with shared interests. Registration discounts are available for CHAPCA members.


2017 Annual Conference


2017 Annual Conference

Reach for the Stars: A Hospice Quality Constellation

CHAPCA‘s 2017 Annual Conference is your opportunity to receive the latest information on palliative, hospice, and end-of-life care in a casual, relaxed and rejuvenating setting.

October 8, 9 & 10, 2017

Renaissance Palm Springs Hotel
Palm Springs, CA

Exhibit With CHAPCA
The best way to keep hospice staff informed of all the changes occurring within hospice and palliative care is to participate as an exhibitor in the CHAPCA Annual Conference.

Once a year, hospice and palliative care professionals and industry suppliers come together for the annual conference. The reputation of this conference - including the strength of the conference program and the diversity of the exhibit floor - attracts attendees from across California and Nevada. This year, CHAPCA will be holding the conference in Palm Springs, with the exhibit hall open on October 9 and 10, 2017. CLICK HERE for the Exhibitor Prospectus.

Benefits of exhibiting with CHAPCA
  • Build current and new relationships, establish new accounts, and thank current customers
  • Gain visibility for your company in the end-of-life care industry
  • Market your products and services to a focused group of professionals who are key decision makers
  • One FREE conference attendee registration included with each exhibit registration
Exhibit Registration

Online Registration Printable Form

Sponsorship Opportunities

Online Order Form Sponsor Brochure

Program Advertising

Online Order Form Printable Form

Contact us at or (630) 699-0912 for additional details on how you can become an exhibitor.

Who should exhibit with CHAPCA?
  • Accounting and financial experts
  • Accrediting agencies
  • Architects and senior living consultants
  • Complementary therapy supply vendors
  • Compliance and performance measurement vendors
  • Consultants
  • Durable medical equipment suppliers
  • Education and training companies
  • Health information and electronic health records technology vendors
  • Hospice and palliative care providers
  • Insurance carriers
  • Medical suppliers
  • Medication management vendors
  • Merger and acquisition consultants
  • Ostomy vendors
  • Pharmaceutical companies
  • Publishers
  • Recruiters
  • Research and data management companies
  • Software vendors
  • Staffing agencies
  • Telecommunication vendors






The California Hospice and Palliative Care Association is active in numerous partnerships with targeted groups to provide more information about death and dying, a better understanding of hospice and palliative care, and to assure access to hospice.

  • We worked with Radio Bilingue to develop a project built on Hispanic oral traditions by using word of mouth to pass along information about hospice options. One component of the project was Latino patients and families sharing their experiences on the air, while hospice staff added their comments to the discussion, all in Spanish.

  • We collaborated with California schools and developed a brochure to assist teens in dealing with grief.

  • We worked with AIDS programs to improve the care for individuals with AIDS.

  • Collaboration with the California Medical Association resulted in legislation that required Physicians to complete 12 hours continuing medical education on end of life care including Pain Management and Treatment of the Terminally Ill and Dying Patient.
  • With AARP we developed a program for Seniors that fostered conversation between family and loved ones.

  • We have long been active in efforts to reach out to veteran populations. We served on the national VAHPC Community Outreach Workgroup, and established an active California HVP steering committee. In addition we worked closely with the Veterans Administration to assure that all veterans in California have Hospice as a covered benefit.

  • In partnership with California Assisted Living Association, we jointly advocate with the California Department of Social Services to improve hospice service in assisted living facilities.

  • With the Children’s Hospice and Palliative Care Coalition, we are beginning a project to identify best practices in hospice services to children.

California Hospice & Palliative Care Association's (CHAPCA) Privacy Statement

CHAPCA is committed to respecting the privacy and security of all visitors to our website. We recognize that when you choose to provide us with information about yourself, you trust us to protect your privacy and to provide you with choices about how that information is shared.

By using our website, you consent to the collection and use of your information by CHAPCA, as described below.

Types of Information Requested

Users may visit the website without giving CHAPCA any personal information. However, in order to gain access to pages restricted to our membership, users must be a member of CHAPCA.

CHAPCA will collect name, title, institution, mailing address, telephone numbers, fax numbers, email address, contact and demographic information voluntarily provided by individuals who register to access CHAPCA's member's only content. For individuals who register for conferences or make publications purchases, additional payment related information will be collected.

How Your Personal Information Is Used

CHAPCA does not disclose to third parties any information it gathers from the website which could be used to track your individual access and navigation of our site. CHAPCA may use email and street addresses voluntarily provided by site visitors to notify them of updates, products, services or upcoming events. Site visitors who do not wish to receive such notifications via email can choose to opt out of receiving such information at any time, by indicating either at time of registration, or upon receipt of any promotional email.

Non-identifiable website visitor data may be collected and used in the aggregate to help shape and direct the creation and maintenance of content.

Credit Card Security

Currently, this site collects information (e.g., name, title, institution, mailing address, telephone number, fax number, e-mail address, payment information) voluntarily provided by individuals who register for CHAPCA's conferences, education programs or other products and services. Sensitive information, such as your credit card number, are encrypted and protected with the encryption software SSL. All printed credit card information is destroyed.


Refunds, less administrative fees, are offered for all educational event registrations when requests are submitted in writing by the refund deadline for each event. For deadlines and fees, please see each registration form. Refunds are not available for membership dues.


Messages that you send to us via email may not be secure. CHAPCA suggests that you do not send any confidential information to us by email. If you choose to send confidential information to us by email, you accept the risk that a third party may intercept your information.


As a convenience to users, CHAPCA's website contains links to sites or services created and maintained by other organizations. CHAPCA does not control, and is not responsible for, the accuracy, timeliness, security or even the continued availability or existence of this outside information. Opinions expressed on other sites are not necessarily those of CHAPCA, nor does CHAPCA endorse, warrant, or guarantee products or services described or offered on other sites. Neither is CHAPCA responsible for the contents of any websites that choose to link to this website. If you have any questions and/or concern regarding what is done with information provided via this site, please e-mail your concerns to Susan Negreen, CHAPCA President & CEO,