Information & Referral
Our toll free Information and Referral Service provides assistance to thousands of callers each year from throughout California and Nevada.
We are an official referral source for the Centers for Medicare and Medicaid, on hospice information. We provide information on end-of-life care, about hospice, what hospice is and is not, coverage, types of services, reimbursement, support for caregivers, eligibility for hospice, Advance Directives and POLST. We assist individuals and their families in finding a hospice program, facilitate complaints, and problem solve on a case-by-case basis.
Make A Complaint
If you have a complaint about the hospice service you are currently receiving we recommend:
- Talking to your care giving staff to determine if they can resolve the issue.
- Speaking to the Director of the current program and determine if your issues can be resolved.
If the complaint is such that resolution is not forthcoming contact your District Office and file a formal complaint.